Aspen Dental - Concord, NC

Lee Ann Tressa 2 months ago

My experience was top notch from the moment I walked in until I left. Everyone I came in contact with from the receptionist, X-ray Technician, Dentist and Financial dept. treated me with nothing but kindness and respect, Every single question I had was answered in detail. I look forward to working with this team as they take care of my current needs and any future issues that may arise.

Kim Berryhill 2 months ago

I had 22 teeth removed by Aspen's Oral Surgeon, Chisholm Ibezim Chukwu on April 21st of this year. He had to scrape and dig out bone spurs twice. He was very professional and did an excellent job. From the front desk (Madison) to the financial part (Raven) and now working with Jaya to adjust my dentures, all have been great to help me in any way that they can. They are located at the 1421 Concord Pkwy N location. If you want professionals who do the job right, go to this Aspen Dental location. They're top notch & the absolute best. Can't say enough good things about them.

Edward Tezlaf Edited 2 months ago

Yesterday I met with one of the doctors who addressed the problem I was having with stain build-up on my dentures. He took them away to a polishing area and after working on them for about twenty minutes (at no charge) he returned them to me looking good as new. Apparently, some sections of my dentures had missed being polished when they were being made. I learned that using Polident, or any cleaning tablets, is bad for dentures because they pit the surface and increase the likelihood staining. I also learned that the need for denture adhesive is completely normal.

Erica M.Cherry 4 months ago

Do not schedule with this company unless you want your time wasted! They use a call service that does not work directly in the office and therefore they do not know simple policies such as age restrictions and processes for scheduling routine cleanings. Due to my previous dental provider no longer being in network with Cigna, I scheduled new patient cleanings for my children. They were extremely busy so I had to schedule their appointments further than a month out. They decided to wait till the week of their appointments to call me and say they would not be able to do the cleanings on the first visit because they want to maximize billing and do evaluations first and then bring them back for cleanings. This is totally unacceptable because I was clear when scheduling that they needed cleanings and wanted to make sure that would be done. Since it was scheduled by the call center they could only offer apologies for wasting over a month of my time.

Amanda Meyers 5 months ago

I had such a great experience with Madisen at Aspen Dental. She was extremely helpful with explaining all of the insurance information and pricing details, and she made sure I understood exactly how everything would work and what to expect throughout the process. She is very kind, knowledgeable, and patient, and she made the entire experience so much less stressful. It’s clear she truly cares about helping patients and making them feel comfortable. I really appreciate all of her help and would highly recommend this office because of her!